Thank you for choosing HAPPY OPENING THE BOTTLE LLC! We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, here is our refund policy:
- Refund Request Period
You can request a refund within 30 days of receiving your item. Please contact customer support during this period and provide your order number and the reason for your refund request. - Refund Conditions
The item being refunded must be in its original condition, unused, unopened, undamaged, and include all original packaging, tags, and accessories.
Certain items will not be refunded after being opened unless there is a quality problem with the item itself.
- Refund Process
Please email [email protected] or call our customer service team at (857) 822-7064 to explain your refund request.
We will review your request and confirm the approval or rejection of the refund via email.
Once your refund request is approved, please ship the item back to the specified address. Shipping costs are the customer’s responsibility unless there is a quality problem with the item.
- Refund Time
Once the item has been returned and inspected, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used. - Exchange Policy
If you wish to exchange your item, please follow the same process as for a refund. The cost and shipping of the new item will be calculated and processed by our system. Customers are responsible for the shipping costs of the exchanged item. - Refund Exceptions
We may not be able to approve refunds for reasons such as incorrect address, delayed delivery, or returned orders.
If you have any questions or require further information, please feel free to contact us. We look forward to providing you with a satisfactory solution! Thank you for choosing HAPPY OPENING THE BOTTLE LLC!