- How do I place an order?
You can browse our products by visiting our website at happyopeningthebottle.com. Select the items you want to purchase and click “Add to Cart.” Once you’ve finished shopping, click the shopping cart icon and follow the prompts to fill in your payment and shipping information to complete your order. - Where can I find the status of my order?
You can check the status of your order on the “My Orders” page by logging into your account. If you don’t have an account, you can also track your order using the link in the confirmation email you received. - Can I modify or cancel my order?
You can modify or cancel your order at any time before it’s processed. Please contact customer support as soon as possible (by email or phone) so we can assist you. - How do I return or exchange an item?
We’re confident in the quality of our products, but if you’re not satisfied with the item you received, you can request a return or exchange within 30 days of receipt. Please review our Return and Exchange Policy for more information. - What payment methods are available?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. Specific payment options will be listed during checkout. - How is my personal information handled?
We take your privacy very seriously. We only collect necessary personal information when you place an order or register through the website and will take reasonable steps to protect your information. For more information, please refer to our Privacy Policy.
- How long does it take for your order to be shipped?
Order processing and shipping times may vary depending on the product and quantity. Typically, orders are processed within 2-5 business days, and the specific delivery time depends on your address and the shipping method selected.
- What should I do if my item is damaged during shipping?
If you receive a damaged item, please contact us within 48 hours of receiving it. We will assist you in processing the return and ensure you receive a replacement or refund.
- What is the best way to contact customer service?
If you have any questions or need assistance, please contact our customer service team by email at [email protected] or by phone at (857) 822-7064. We will respond to you as soon as possible within one business day.
If you have any additional questions, please feel free to contact us! Thank you for choosing HAPPY OPENING THE BOTTLE LLC!